abysmal customer service

Time Warner Cable is raising your monthly rate again
The Week Magazine
Time Warner Cable is consistently deemed one of America’s most unpopular companies, blasted regularly with complaints of spotty internet service, abysmal customer service, and near-constant rate hikes. But if you’ve remained a loyal customer anyway, 
Time Warner Cable Lowered to Neutral at Zacks (TWC)

via “time warner cable” – Google News